The “One Percent Better” Model

Steps going up

When my younger son was playing Little League, he played for a coach who had a great way of working with the kids. At the beginning of the year, he would explain that their goal was to get one percent better at each practice, and that by the end of the year they would be amazed to see their improvement over the course of the season. 

I loved that concept, and the more I thought about it, the more applicable I found it for me – both personally and as the leader of my organization. I started to apply it to my own practices: getting one percent better at a skill I was trying to develop, being one percent healthier in my choices for exercise or food. 

But the biggest impact was when I started bringing it to work and adopted it as a part of my leadership model. Imagine if you could get people to buy into the concept (just like that little league coach had), and you had 5,000 people in your organization, think about the positive progress you could make. Think about the momentum you could build if every person was one percent more aligned to their priorities this week than they were before. What if those 5,000 people were one percent more collaborative? One percent more inclusive?  

My ‘aha’ moment came when I recognized this is leadership. It’s not about some charismatic performer with a new mission statement. Rather it’s providing a clear, concise message about what’s important, getting buy-in that this is something worth doing, and then asking each person to find their “one percent better” commitment to impact their work. I leave that decision to them. I just ask for a simple one percent.

Not only did this seem extremely easy to me (as a leader), it also seemed like a very logical approach to managing large teams. But the truly convincing part was when I saw it in action, and started to see the cumulative impact of a large number of people all striving for one percent better. It was nothing less than transformative. And there I found it – the potential for organizational transformation in an easy to follow playbook.   

Enacting the “one percent better” model is a far more effective and manageable approach. It doesn’t require a lot of management control. Quite the contrary – the “one percent better” model allows each individual to take ownership of their one percent focus. That makes personal buy-in very high. 

I often bring up “one percent better” in interviews and get the chance to explain the concept. Most people find it simple and logical, and in a world that seems to become more chaotic and complex every day, “one percent better” just seems doable.

I liken back to baseball, where this piece started. Baseball is a game of day-after-day, grind-it-out persistence. Championships are won not by a single great performance, but rather by a commitment to coming to the ballpark every day for 162 games and being at least one percent better than your opponent, over and over again. 

“One percent better” works for individuals, teams large and small, and for whole organizations. 

So what’s your “one percent better” commitment this year? I know mine.  


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1 Comment

  1. Saroj Sharma on July 20, 2020 at 10:43 am

    Great concept. It can definitely have a profound impact. Thanks for sharing.

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